CLIENT: Major Auto
Manufacturer
ROLE: Art Direction and User
Experience Design for Keane Inc.
SOLUTION: Rich Internet Service
Dashboard
The
client wanted to provide a single intuitive interface for KPI's and
other critical information for their global teams, managers and
leadership, giving them the ability to make informed and timely
mission critical decisions.
We
created a Rich Internet Service Dashboard with a secure web based
solution that allowed the users to evaluate relevant KPI's and
other data. Working across the organization we determined which
KPI's were needed to capture the appropriate data and validated the
business and user goals.
The
results exceeded all expectations, offering an efficient and
effectively consolidated solution which merged multiple sources
into a clean, unified display. By providing an extensible framework
and design, service teams are provided with instant KPI visibility,
giving their teams the ability to meet the current and future
goals.

